For your protection a validation process is applied to the accounts of all new users. What this means is, when you purchase a gift card for the very first time we run a security check to authenticate the information and the details provided. Once the details have been authenticated, the gift card is sent. This process can take up to 8 hours.
When an account is validated, and the gift card is sent, the redemption screen in the app will display the gift card number and the gift card pin (if applicable to the brand), and you will be able to redeem your gift card.