Reset Your Password

If you’ve forgotten the password you use to log into your Bouxtie account, you can reset it easily at any time by following the steps below. 

  1. Start by opening the app and go to the Log in screen located in the menu.
  2. Tap Get help with signing in, select country code from the drop down menu and enter the phone number used during the account creation process. Excellent Tip: Watch out for autocorrect!
  3. Now tap the reset password button below.
  4. Check your messages for a new text message from Bouxtie. We will also send an email to the associated account.
  5. Tap on the link in either the text message or email, enter a new password, then select save. 
  6. Return to the Bouxtie app to log in.

Troubleshooting

Not receiving your password reset text message?

When you tap reset password (step 3) we also send a reset password link to the email address associated with the account. If you've followed the steps above and have yet to receive a password reset text message or email from us, drop us a line 🎣 by sending an email to support@bouxtie.com.

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